Privacy Policy
This Privacy Policy applies to the Text Bridge application (hereinafter referred to as the “App”), developed and published by AIS Business Mexico (hereinafter referred to as “we”, “us”, or “our”).
Text Bridge is a translation tool designed to assist users in translating text for personal and general informational purposes. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
This Privacy Policy is intended to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).
- Information We Collect
1.1 Automatically Collected Information
When you use the App, certain information may be collected automatically, including:
- Device type, model, and operating system
- Device identifiers (such as advertising identifiers, where permitted)
- IP address
- General location information (such as country or region, derived from IP address)
- App usage data, including features accessed, usage frequency, and session duration
- Diagnostic and performance data for crash reporting and troubleshooting
- This information is used to ensure proper App functionality, improve performance, and enhance user experience.
1.2 User-Provided Information
The App may collect information that you voluntarily provide, including:
- Text content submitted for translation
- Feedback or inquiries sent through support channels
- Optional settings or preferences within the App
- Translated text is processed solely to provide translation functionality and is not used for advertising purposes. We do not store translation content longer than necessary to perform the requested service, unless required for technical or legal reasons.
1.3 Information from Third Parties
We may receive anonymized or aggregated data from third-party service providers, such as analytics or crash reporting services, to help us understand App usage and improve stability.
- Use of Information
- We use the collected information to:
- Provide and maintain the App’s translation services
- Improve translation accuracy and App performance
- Monitor and analyze usage trends
- Detect, prevent, and resolve technical issues
- Respond to user inquiries and support requests
- We do not sell personal data to third parties.
- Data Sharing
- We may share data only in the following circumstances:
- When required by law or legal process
- To comply with regulatory or governmental requests
- With trusted service providers who assist in operating the App and who are bound by confidentiality obligations
- In aggregated or anonymized form for analytics and service improvement
- We do not share personally identifiable information with advertisers.
- Advertising and Analytics
- Text Bridge may use third-party analytics services to understand how users interact with the App. These services collect data in an aggregated and anonymized manner.
- If the App displays advertisements, advertising identifiers may be used to show non-personalized or contextual ads, subject to your device settings and applicable laws.
- Paid or ad-free versions of the App, if available, generally do not use data for advertising purposes.
- Managing Your Data
- You have the right to control your data:
- You may stop all data collection by uninstalling the App
- You may limit location access through your device settings
- You may control advertising identifiers through your device’s privacy settings
- For additional control over interest-based advertising, you can adjust the relevant settings on your device.
- Data Retention
- User-provided data is retained only for as long as necessary to provide App functionality. Automatically collected data may be retained for a limited period and thereafter stored in aggregated form.
- If you wish to request deletion of your data, please contact us at sulencia@aisbusinessmexico.com. We will respond within a reasonable timeframe.
- Children’s Privacy
- The App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been collected, we will promptly delete it.
- Parents or guardians who believe their child has provided personal information may contact us at sulencia@aisbusinessmexico.com.
- Security
- We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
- Business Transfers
- In the event of a merger, acquisition, reorganization, or sale of assets, user data may be transferred as part of the transaction, subject to applicable data protection laws.
- Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be reflected within the App or on the relevant policy page. Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 sulencia@aisbusinessmexico.com